Refund Policy
Effective date: 2026-09-16
This refund policy applies to Sail School and all its published services, including beginner sailing lessons and vessel familiarization courses.
At Sail School, we are committed to providing a transparent refund policy for our students. This policy outlines the terms under which refunds may be issued.
Eligibility for Refunds
Refunds are available for courses that are canceled within the specified timeframe. Please ensure you meet the eligibility criteria outlined in our policy.
Exclusions from Refunds
Certain services, such as private lessons or materials purchased, may not be eligible for refunds. Please review our policy for specific exclusions.
How to Request a Refund
To request a refund, please contact our support team with your course details and reason for cancellation. We will guide you through the process.
Refund Processing Time
Once your refund request is approved, processing may take up to 10 business days. We appreciate your patience during this time.
Cancellation Policy
If you wish to cancel your course, please notify us at least 48 hours in advance to qualify for a refund. Cancellations made after this period may not be eligible for a refund.